Reset password

What if I forgot my password?

If you forgot your password, use the link on the login button to take you to the login page. Type your e-mail address and click on the “continue with e-mail” button. An email will be sent to you with instructions to reset your password. If you need further assistance, please call customer service at 012799101

Cancellations

When can I cancel?

You can modify or cancel your subscription at any time. To modify or cancel your subscription, please contact customer service at 012799101. We do not accept cancellations by post, email or any other means.

Refunds

Are refunds available?

For monthly subscriptions upon canceling a monthly subscription, all future charges associated with your subscription will be waived. You may notify us of your intention to cancel at any time, however, your cancellation will become effective at the end of your current billing period. You will not receive a refund; access to and/or delivery of your subscription and accompanying subscription benefits will continue for the remainder of the current billing period.

Previously registered email address

I want to subscribe, but I get an error when entering my email address?

If you wish to register using a previously registered email address, please select the “Login” button to be taken to the login page. Log in with your e-mail address and password, this will allow you to continue your purchase.